BarcodeShack Return Policy

1. Returns and exchanges are accepted within 21 days upon receipt of product.
2. You must obtain - Return Materials Authorization number/RMA # prior to a return or exchange.
3. The RMA # must be clearly noted on the outside of the return/exchange and inside of the return/exchange.
4. Returns/exchanges must be packed and double boxed.
5. The return/exchange must be sent to the address listed on the RMA# documentation.
6. All original packaging materials and product box must be present at the time of the return/exchange.
7. Shipping charges are non-refundable.
8. A re-stocking fee of 10% of the total invoice is applied to all returns.
9. A re-stocking fee of 5% is applied to all exchanges.
10. Defective item may be returned for replacement only within above manufacturer specified time frame. After manufacturer's specified time frame, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product
11. Shipping cost for return is the sole responsibility of the buyer.
12. Please call 800-662-1715 for assistance.